Privacy Policy

1. Introduction

At Dclick Soluciones we respect and protect our users' privacy. This Privacy Policy explains how we collect, use, and safeguard personal information in our parcel delivery application.

2. Information we collect

• – Identification data: name, email address, phone number.
• – Operational data: device location (for route assignment), delivery history, package scanning.
• – Technical data: device model, operating system, unique identifiers.

3. Purpose of processing

The information is used to:

• – Manage the receipt, transit, and delivery of packages.
• – Assign orders to drivers and optimize routes.
• – Improve service efficiency and user experience.
• – Comply with legal and security obligations.

4. Data sharing

Dclick Soluciones does not share personal information with third parties, except:

• – Technology providers necessary for the application's operation.
• – Competent authorities when required by law.

5. Security

We apply technical and organizational measures to protect information against unauthorized access, loss, or alteration.

6. User rights

Users may:

• – Access, correct, or delete their data.
• – Request the limitation of processing.
• – Withdraw their consent at any time.

7. Contact

For questions about this policy: soporte@dclicksoluciones.local